About the Company
NordVPN is a Panamanian company. The company has earned great respect in the business with its high regard to security and location coverage. The service is feature-rich, compatible with all major devices, offers free trial, money back guarantee and much more. The streaming speed is not very satisfactory but gets the job done.
NordVPN is one of the few VPN services in the industry that offer a bunch of innovative features covering customers from all aspects whether they are about security, anonymity or freedom to access blocked content. Below we will take a look at each feature and analyze it in detail:
The VPN network of NordVPN is spread across 80+ locations all around the world, in 27 countries, to be specific. That of course excludes Antarctica. The wide network coverage ensures that users from all parts of the world are able to enjoy a secure, anonymous and restriction free world of internet.
NordVPN offers one standard plan (Simple) with increasing prices the longer users sign up for. The monthly plan is a bit pricey while the yearly plan offers excellent value for money. NordVPN also offers a 6 month plan that save users around 37.5% bi-annually. All three packages offer all the features that NordVPN provides.
Free Plan is also offered to test out the services of NordVPN. The free trial is packed up with all the features but is limited to the usage of 3 days. In order to get the free trial all you have to do is to e-mail them with a request and they will provide you with the free account, or a 3 day money back guarantee. We got our free NordVPN plan and found it good enough to test out before making the ultimate decision to buy one of the three offered plans.
NordVPN customers can make their purchase using PayPal, Paysera, Webmoney and Credit Cards. The most preferred payment mode, Bitcoin, is also supported. With all these payment options, anyone can purchase NordVPN subscription with ease.
Protocol Support & Encryption
NordVPN offers all the major protocols including OpenVPN, PPTP, L2TP and IPSec. The VPN also comes with a Double VPN technology that encryptes data not once but twice. The SSL-based 2048-bit encryption is the tightest security anyone currently offers in the industry.
The device compatibility is also as good as it could be. The VPN service is supported on Windows, Mac, iOS, Linux, and Android. NordVPN can also be set up on a router with ease. If you have trouble setting it up on your router, you can follow the simple tutorials provided by NordVPN on their official website and get going. The VPN provider also offers a custom client for the Windows.
Currently NordVPN doesn’t offer custom clients for other operating systems apart from windows but promise to provide Apps for iOS and Android very soon.
Another great thing about NordVPN is that it allows P2P file sharing. If you are a P2P fan, NordVPN is a service that you would love to use in order to download/upload content anonymously.
Multi-logins go for up to 6 devices! It means that the users can connect simultaneously on Smartphones, tablets, laptops and so on. Whenever a VPN provider offers multi-login feature, it saves users significant amount of money which they would otherwise have to spend on buying individual VPN subscription for their family members. When NordVPN is configured on a router, there is no need of setting the service up on each device as the VPN connection is then made automatically! Since not every VPN provider offers these many multi-logins, NordVPN scores some major points in this area.
Among several policies, the following ones are most actionable ones:
Money Back Guarantee: NordVPN offers a 30 day money back guarantee that can be used to get a refund in case of not finding the VPN service satisfactory. However, there’s a drawback that refunds are not offered to those who made their payments via Bitcoin.
Logs policy: NordVPN has strict No Logs Policy that ensures no user data is recorded for any purposes that the subscriber didn’t sign up for. No logs policy is definitely one of the things that give people confidence to buy a VPN service so it’s a one of NordVPN’s pros.
The customer support is wide-ranging and highly effective. Here are the options through which you can get all the help that you may need:
- 24/7 Live Chat
- Facebook Support
- E-mail Support (Round the clock)
- Phone Support
- Knowledge Base
- Support Ticket Form (Used for suggestions, comments, technical and financial questions/issues.
We made contact with NordVPN support team through almost all the above mentioned mediums and were amazed with the urgency of replies. The best was live chat through which a representative responded to our query within 15 seconds! We, however, recommend that you check out the FAQ’s and Knowledge Base for the solutions before writing to the team via e-mail or support ticket. There are huge chances that you will find what you are looking for in either the FAQs or Knowledge Base. NordVPN is not a service that would sell you its product and never look back but one that tries its best to give customers a continuously satisfactory experience.
Innovative Features or Special Add-ons
Now let’s take a look at the special features that NordVPN provides:
Dedicated IPs – Yes
Dedicated IPs are available for those who want to go online everyday with one location-based IP for professional or personal usage.
Internet Kill Switch – Yes
This feature will shut down any site or software you are using upon the disconnection of your VPN. Worry about accidental exposure of sensitive data no more.
Streaming Booster – No
Online Gaming Support – No
NAT Firewall – No
Web Protection – No
Anti Malware Protection – No
Encrypted Email – No
NordVPN doesn’t offer encrypted e-mail Add-On but does offer encrypted chat feature that allows anonymous chat over instant online messaging.
Stealth Browser – Yes
NordVPN offers a proxy plugin for Google Chrome that will help you setup the browser with custom VPN server settings. Unfortunately, only a default Italy server is available for this feature but we are sure NordVPN will add more servers for stealth browsing soon.
DDoS Attack Protection – Yes
NordVPN users can protect themselves from DDoS Attacks but through only one server in Canada which is equipped with DDoS protection.
The pros of NordVPN are:
- No logs policy
- Unbeatable security
- Bitcoin Payment Method is supported
- P2P filesharing is allowed
Here are the mentionable cons:
- Inconsistent speeds as a result of high security
- Should provide software for more platforms
We’ll be honest; NordVPN got us in awe. The dedication to privacy and security along with a wide list of features and payment mode support, the service does stand tall among the crowd of other VPNs. The only thing it majorly needs to take care of is the overall service speed. We understand that dual data encryption has its effects on the connection but speed is also a significant requirement of the users. Apart from this, NordVPN is a must-try service.